Support Category
The Solution of Frequent Network Monitor Disconnection and Automatic IP Change Date:2020-04-23 18:13:07

If there is no signal in the previous analog monitoring, it is either a line problem or faulty of the monitoring itself. There are neither problem of the line nor does the monitoring head itself have problems in the current network cameras,it still appear the failures of the automatic IP changed.

The surveillance camera is disconnected. The general situation is: brand video recorder + assembly head + remote access. Usually the video recorder Hikvision or Dahua we use, the assembly head is the cottage head, and sometimes we buy the cheaper ones and others assemble and sell them.

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If you are reason of the combination of Hikvision video recorder + assembly head lead to the camera IP address will automatically change after a period of time, then you need to add the IP again.Please pay attention to these points when you add it:
1.Setting a fixed IP address without connecting to the existing network when debugging and installing.Then start adding channels.

2. Writing down the IP address of each channel and enter the web configuration interface of the camera through the browser of the computer after adding channels.

3. Closing the camera's DHCP and changed to a static IP address. If it has the function of automatically adapting to IP, it needs to be turned off.
4. Connecting the existing network to the monitoring system.Then bind the IP address and MAC address of the camera after log in to the router.

The reason why the surveillance camera is set to a static IP address is that if it is not a static IP, once a camera is offline, the camera will automatically obtain another new IP address through the router.
The camera IP and MAC address are bound in the router, the reason is to prevent the camera from changing the IP after the camera is offline, which will be assigned to other network devices.

Therefore, when we newly install a network monitoring system, we must fix the IP address of the camera and the recorder. This will avoid the inexplicable disconnection of the camera.